Contact information
Last Updated: September 18, 2026
Thank you for visiting AVELIOR Jewelry.
We are committed to providing clear and accessible customer support. If you have questions about our products, an existing order, shipping, delivery, returns, refunds, payments, or our store policies, please contact us using the information below.
Customer Support
Store Name: AVELIOR Jewelry
Operated by: KANSO LIVING LLC
Email: support@aveliorjewelry.com
Website: aveliorjewelry.com
For questions regarding an existing order, please include your order number and the email address used to place the order so we can assist you efficiently.
Business Information
Legal Business Name: KANSO LIVING LLC
Business Address:
117 S Lexington St Ste 100
Harrisonville, MO 64701
United States
Online Store: AVELIOR Jewelry
Website: aveliorjewelry.com
Customer Support Email: support@aveliorjewelry.com
What We Can Help With
Our customer support team can assist with:
- Product information
- Questions before placing an order
- Order status
- Shipping and tracking
- Delivery questions
- Order changes or cancellation requests
- Damaged, defective, or incorrect items
- Returns and refunds
- Privacy requests
- General questions about our store and policies
Order Support
If you are contacting us regarding an existing order, please provide:
Your order number
The email address used for your order
A brief description of your question or issue
For damaged, defective, or incorrect products, please include relevant details and photographs where reasonably necessary so we can review the issue.
Returns & Refunds
For return or refund requests, please contact:
Please contact us before sending a return. We will provide the applicable return instructions and return destination for an eligible return.
Our business address should not automatically be used as a return address unless our customer support team specifically instructs you to send the return there.
For complete information, please review our Return & Refund Policy.
Shipping Support
Our standard estimated delivery timeframe is:
Processing time: 1–3 business days
Shipping time: 6–12 business days
Total estimated delivery time: 7–15 business days
Business days are Monday through Friday, excluding weekends and public holidays.
We currently serve eligible destinations in the United States, Canada, Australia, and European Union (EU) countries, with free standard shipping to eligible destinations.
For complete information, please review our Shipping Policy.
Privacy Requests
For questions regarding your personal information or to submit an applicable privacy request, contact:
Please use “Privacy Request” in the subject line where possible.
For additional information, please review our Privacy Policy and Your Privacy Choices page.
Contact Details
AVELIOR Jewelry
Operated by KANSO LIVING LLC
117 S Lexington St Ste 100
Harrisonville, MO 64701
United States
Email: support@aveliorjewelry.com
Website: aveliorjewelry.com
We will make reasonable efforts to respond to customer inquiries as promptly as possible.