Terms of service
Last Updated: September 18, 2026
Welcome to AVELIOR Jewelry.
These Terms of Service (“Terms”) govern your access to and use of aveliorjewelry.com, including purchases made through our online store and your interactions with our services.
The website and store are operated by:
AVELIOR Jewelry
Operated by: KANSO LIVING LLC
Business Address: 117 S Lexington St Ste 100, Harrisonville, MO 64701, United States
Email: support@aveliorjewelry.com
By accessing our website, placing an order, or using our services, you agree to these Terms, subject to any mandatory consumer rights available under applicable law.
1. Online Store Terms
You may use our website only for lawful purposes and in accordance with these Terms.
You must not use our website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.
You must not attempt to interfere with the operation, security, or integrity of our website or introduce viruses, malicious code, or other harmful material.
2. Product Information
We aim to provide clear and accurate information regarding the products offered through our store.
Product pages may include information about:
- Product design
- Materials
- Dimensions and sizing
- Available colors or variations
- Product images
- Pricing
- Availability
- Other relevant specifications
Please review the applicable product page carefully before placing an order.
We make reasonable efforts to display product colors and appearance accurately. However, actual colors may vary slightly due to photography, lighting conditions, screen settings, and differences between devices.
Where permitted by law, we may correct typographical errors, inaccuracies, or omissions in product information.
Nothing in this section limits any mandatory rights relating to inaccurate descriptions or non-conforming goods.
3. Product Availability
Products are subject to availability.
We may modify our product selection or discontinue products where appropriate.
Placing an item in your shopping cart does not necessarily reserve inventory.
If an ordered product becomes unavailable after an order has been placed, we will contact you and provide an appropriate resolution, which may include cancellation and refund of the affected item.
4. Pricing
Product prices are displayed on our website and during checkout.
Prices may vary depending on market, currency, taxes, promotions, or other applicable factors.
The price and applicable charges presented during checkout should be reviewed before you complete your purchase.
We may change prices for future purchases at any time. Price changes do not retroactively change the agreed price of an order already accepted, except where required or permitted by applicable law.
5. Taxes, VAT & Duties
Applicable taxes may be calculated and displayed during checkout where required or supported.
For international orders, customs duties, import taxes, VAT, brokerage charges, or other government-imposed fees may apply depending on the destination.
Any amounts collected directly by us will be displayed during checkout where applicable.
Additional charges imposed separately by customs authorities, governments, carriers, or other authorities may be subject to the laws and procedures of the destination country.
Nothing in these Terms changes any obligation we have to collect, report, or remit taxes where required by applicable law.
6. Orders
After placing an order, you may receive an electronic confirmation containing information about your purchase.
We reserve the right, where legally permitted, to reject or cancel an order for legitimate reasons, including:
- Product unavailability
- Incorrect or incomplete order information
- Payment authorization problems
- Suspected fraud or unauthorized transactions
- Material pricing or listing errors
- Orders that violate these Terms or applicable law
If we cancel an order after payment has been successfully collected, we will issue an appropriate refund for the canceled amount.
7. Payment
Payment methods currently available to you will be displayed during checkout.
Payment processing may be performed by third-party payment providers.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable transaction.
Payment providers may apply their own terms, privacy policies, fraud-prevention procedures, and security requirements.
8. Order Changes & Cancellations
If you need to request a change or cancellation, contact us as soon as possible at:
We will attempt to accommodate requests where reasonably possible, but we cannot guarantee that an order can be modified or canceled after processing or shipment has begun.
If an order has already shipped, an eligible return may be requested in accordance with our Return & Refund Policy.
Nothing in this section limits cancellation or withdrawal rights that cannot legally be restricted.
9. Order Processing
Orders are generally processed within:
1–3 business days
Business days are Monday through Friday, excluding weekends and public holidays.
Processing time refers to the period required to prepare an order before shipment.
10. Shipping & Delivery
After processing, our estimated standard shipping time is:
6–12 business days
Our standard estimated timeframe is therefore:
Processing: 1–3 business days
Shipping: 6–12 business days
Estimated total delivery time: 7–15 business days
Weekends and public holidays are excluded.
AVELIOR Jewelry currently serves eligible destinations in:
United States, Canada, Australia, and European Union (EU) countries.
Destination availability will be shown during checkout.
We currently offer free standard shipping to eligible destinations we serve.
Delivery times are estimates and may occasionally be affected by carrier disruptions, public holidays, customs processing, severe weather, destination accessibility, or other circumstances outside our reasonable control.
Please review our Shipping Policy for complete shipping information.
11. Shipping Address
Customers are responsible for providing accurate and complete shipping information during checkout.
Please carefully review your:
- Recipient name
- Street address
- Apartment or unit number, if applicable
- City
- State, province, or region
- Postal or ZIP code
- Country
- Contact information
If you notice an error after placing your order, contact us promptly.
We cannot guarantee that shipping information can be changed after an order has entered processing or shipment.
12. Tracking
Tracking information will be provided when available after an order has been dispatched.
Tracking information may take some time to become active after the carrier receives or scans the shipment.
If you experience an issue with your shipment, please contact support@aveliorjewelry.com.
13. Returns & Refunds
Eligible products may be returned within 30 days, subject to our Return & Refund Policy and applicable consumer law.
Our standard return terms include:
Return window: 30 days
Condition: New only
Return method: By mail
Return label: Download and print
Return label cost: Free
Restocking fee: No restocking fee
Refund processing: Generally within 7 days after an eligible return is received and inspected
Please review our separate Return & Refund Policy for complete return eligibility, instructions, exclusions, and refund information.
14. Damaged, Defective or Incorrect Products
Please inspect your order after delivery.
If you receive an item that is damaged, defective, or different from what you ordered, contact us promptly at:
Providing your order number and relevant information or photographs may help us investigate and resolve the issue efficiently.
Nothing in these Terms limits mandatory legal remedies for defective or non-conforming goods.
15. Intellectual Property
Unless otherwise stated, the content made available through our website—including AVELIOR Jewelry branding, original text, graphics, website design, photographs owned by us, and other original materials—is owned by or licensed to KANSO LIVING LLC and is protected by applicable intellectual property laws.
You may access our website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, commercially exploit, modify, or otherwise use protected website content without appropriate authorization, except where permitted by law.
Third-party trademarks, names, and other intellectual property remain the property of their respective owners.
16. Reviews & User Content
If our website allows you to submit reviews, photographs, feedback, comments, or other content, you are responsible for the content you provide.
You must not submit content that is unlawful, fraudulent, misleading, defamatory, infringing, malicious, or that violates another person's rights.
Where permitted by applicable law, you grant us the rights reasonably necessary to display and use content you voluntarily submit in connection with our website and services.
17. Prohibited Uses
You may not use our website to:
- Violate applicable laws or regulations
- Commit or facilitate fraud
- Infringe intellectual property rights
- Submit false or misleading information
- Distribute malware or malicious code
- Attempt unauthorized access to systems or accounts
- Interfere with website security or operation
- Collect personal information unlawfully
- Engage in abusive or harmful conduct
We may restrict access where reasonably necessary to protect our customers, website, business, or legal rights.
18. Third-Party Services
Our website may use or provide access to third-party services, including payment, shipping, analytics, or other service providers.
Third-party services may be governed by their own terms and privacy practices.
We are not responsible for third-party services to the extent permitted by applicable law, except where responsibility cannot legally be excluded.
19. Privacy
Your use of our website and our handling of personal information are also governed by our Privacy Policy and, where applicable, our Your Privacy Choices page.
Please review those documents to understand how personal information may be collected, used, and disclosed.
20. European Union Customers
Customers located in the European Union may have mandatory rights under EU and national consumer protection laws.
Depending on the circumstances, these may include statutory rights relating to distance contracts, withdrawal, refunds, product conformity, warranties, and remedies for defective or non-conforming goods.
Our voluntary 30-day return policy does not replace or restrict statutory consumer rights that apply independently under applicable law.
Nothing in these Terms is intended to waive, exclude, or restrict rights that cannot lawfully be waived, excluded, or restricted.
Where these Terms conflict with mandatory consumer protection law applicable to an EU customer, the mandatory legal requirements will apply.
21. United States, Canada & Australia
Customers in the United States, Canada, and Australia may have additional rights under applicable federal, state, provincial, territorial, or local consumer protection laws.
Nothing in these Terms excludes, restricts, or modifies consumer guarantees, warranties, remedies, or other rights where doing so would be prohibited by applicable law.
22. Disclaimer
We make reasonable efforts to maintain accurate and available website services.
However, to the extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
Any disclaimer in these Terms applies only to the extent permitted by law and does not exclude statutory guarantees or consumer rights that cannot legally be excluded.
23. Limitation of Liability
To the maximum extent permitted by applicable law, KANSO LIVING LLC will not be liable for indirect, incidental, special, or consequential losses arising solely from circumstances for which such liability may legally be limited.
Nothing in these Terms excludes or limits liability where exclusion or limitation would be prohibited by applicable law.
In particular, nothing in these Terms is intended to limit mandatory consumer rights or remedies.
24. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses reasonably arising from your unlawful misuse of our website or material violation of these Terms.
This provision does not limit any mandatory rights available to consumers.
25. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be applied or modified to the extent permitted by applicable law.
The remaining provisions will continue in effect where legally permitted.
26. Governing Law
These Terms are governed by applicable laws relevant to KANSO LIVING LLC, subject to mandatory consumer protection laws and jurisdictional rights that apply to customers based on their place of residence.
For consumers in the European Union, Canada, Australia, the United States, or other applicable jurisdictions, nothing in these Terms deprives you of protections that cannot legally be waived by contractual agreement.
27. Changes to These Terms
We may update these Terms periodically to reflect changes to our services, business practices, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
The version applicable to a transaction will be determined in accordance with applicable law.
28. Contact Information
Questions about these Terms of Service may be sent to:
AVELIOR Jewelry
Operated by: KANSO LIVING LLC
Business Address:
117 S Lexington St Ste 100
Harrisonville, MO 64701
United States
Email: support@aveliorjewelry.com
Website: aveliorjewelry.com